Wednesday, May 7, 2014

AssumedDeficiency

Leaders in the best businesses and organizations assume that not all systems and processes are peachy keen.  That’s why they adopt an attitude of and commitment to continuous improvement.  They understand clearly that, despite constant revision and polishing, 
inventories deplete unexpectedly, 
equipment fails, 
customer service needs improvement, 
supply chains bottleneck, 
performance metrics suffer,… 
The list of “things to work on” goes on forever. 

Even on our ranch, Moe (my lovely bride of 37 years) and I have a never-ending list of things to patch, repair, replace, re-locate, re-build, re-purpose.  We recently read a quote by an old rancher that struck a chord with us:  “If you can’t find something to fix, you’re not looking hard enough.”  

Exactly!

Thus, it matters not what kind of organization or endeavor we are involved in, attention to continuous improvement must be an assumed mindset.  It’s not about blaming someone for failures or malfunctions.  It’s not about finding fault.  It’s not about cursing conditions or circumstances. 

It’s about getting up everyday and heading to the office/pasture/classroom/field with the intention of getting better, every day, on purpose.

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