Some things we can express far better in a personal encounter are:
- Heartfelt appreciation
- Noticings - of good work or noble intent
- Seeking of advice and counsel
- Probing the best thinking of others
- Deep listening
- Full attention to body language - 80% of communication
Does it take more time to communicate individually? You bet! Try accomplishing the things you see in that list above with a mass-blast email or Instagram post. Not so easily done (even if they see the message).