I’ve seen folks in leadership roles who seem to feel that they must put on the armor of “not caring” in order to be a strong leader. They feel that knowing the troops too well, or having too close relationships with them, somehow compromises their ability to make the hard decisions.
I don’t think so. In fact, I believe developing strong and positive relationships with membership throughout the organization is critical to being an effective leader.
Here are some reasons why:
- Richer insight into unique performance
- More honest feedback loops
- Better employee effort
- Deeper understanding of skills sets and job “fit”
- Stronger organizational culture
Finally, caring almost always begets caring in return.
Which of us doesn't need that?