Sticky problems are the ones that seem to defy solutions. They’re the ones that won’t go away, or that
seem to grow under their own steam, or that have the innate ability to evolve into
new and different iterations each time you seem to have a handle on them.
That last dynamic, in fact, is quite
telling. Complex problems are the result
of complex dealings among/between complex people. All the variables are complex, all the
interactions are complex. Thus, the
problems are complex and the solutions elusive and fleeting.
If
we look for a solution that will finally put a problem to rest forever, we deceive
ourselves.
The solutions to complex
problems must be at least as malleable and evolutionary as the problems
themselves. Just like those superbugs that tend to evolve faster than the drugs/chemicals we invent to kill them, those sticky kinds of problems are not going away, and they are certainly not
going to be fixed easily and permanently.
All things considered, the best course of action in dealing with those sticky and evolving problems is to LEARN -
learn what worked last time,
learn about what others are trying,
learn about the root causes of the problem,
learn how to attack the problem from a different angle,
LEARN,
LEARN,
LEARN.
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