Individual excellence is tough.
It requires skill + intense work + highly focused effort + ongoing learning + commitment to continuous improvement + getting up one more time than we get knocked down.
Organizational excellence is even tougher.
It requires skill + intense work + highly focused effort + ongoing learning + commitment to continuous improvement + getting up one more time than we get knocked down + constant CULTURE crafting.
Constant CULTURE crafting is a fundamental responsibility of leaders. Perhaps the toughest part of our very tough work.
What fabulous outcomes occur when we manage to get it right!
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