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Wednesday, March 1, 2023


For those who lead organizations in which the work does not involve people, you (or your AI) can stop reading this blog post now.

For the rest of us -- those who work in and lead organizations populated by people and are dependent on those teammates for success -- let us look in the mirror. What ways of thinking and ways of behaving and ways of symbolizing will cause our organizations to BE better, and to perform better?

Consider engaging in some, or all, of the following efforts:

  • Repeatedly, often, and across many "platforms," paint a clear picture of the direction we're going. It's that Vision thing. Knowing the direction makes a ton of difference to those with whom we share the journey, even if pesky details about the pathways are deceptive and uncertain.
  • Model the powerful relational elements that glue us together in difficult work: caring, empathy, sensitivity, positivity, appreciation, affording voice.
  • Create and foster an environment in which continual learning, habitual growth, and ongoing improvement are baked into the DNA of all those who choose to remain on our team. 
  • Ensure an environment that encourages and insists on full-disclosure, engagement, safety for dissent, dialogue (instead of diatribe and debate). 
  • Build operational structures and systems founded in voluntary engagement rather than punitive compliance measures. Think in terms of "covenant" instead of "contract."
Our survival depends on it...

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