Listening has repeatedly been the topic of this blog. Of all the communications tools we have available to us, none is more powerful or beneficial than the skill of listening.
As important as it is to be active and attentive listeners, it is equally vital that we are perceptive listeners. Listening for what is unsaid is a valuable skill unto itself. By being perceptive listeners, attuned to the unspoken, we can often reap important insight into the speaker's motivations, intentions, aspirations, fears, reliability, passion, and commitment.
Just as listening carefully to the words provides us valuable insight, being attentive to the non-words can also convey very important messages.