One of my impactful mentors, Dr. Mike Moses, was fond of admonishing us as developing servant leaders that "90% of it is showing up."
That assertion of Dr. Moses has proven true time and again since I first heard him say it some 25 years ago.
Why does showing up prove so impactful for us as servant leaders? It affords us opportunity to...
- CARE - for the people doing the work.
- ENGAGE - with those who are engaging with our stakeholders.
- LEARN - about what's happening in and around the organization.
- OBSERVE - the processes, workflows, successes, champions, bottlenecks, etc.
- LISTEN - to the concerns and comments of both internal and external customers.
- SHARE - with the team the good things and good people that make our work meaningful.
On second thought, Dr. Moses may have missed the calculation a bit. Perhaps "showing up" represents closer to 100% of our success.

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