From time to time, someone on the team slips out of gear. For a variety of reasons a good and proven performer sometimes, somehow, someway, disengages.
What causes folks to slip out of gear? A variety of possibilities exist. They might be...
- Dealing with personal crisis
- Ill
- Feeling devalued
- Want something they're not getting
- Deem they're being marginalized or pushed out
How we respond can make a lot of difference on whether or not our teammate RE-engages with us. We can...
- Show we care, without being intrusive
- Let them know the Team is not as strong without them
- Give them some space and time
- LISTEN carefully...to what they say, what they don't say, what we see
To be sure, performance matters. Sometimes, however, we can allow performance to slip out of gear for a bit in order to allow our valued Team member to slip back into gear.
Whether or not we rescue or recover our valued Teammate depends on the relationship we nurture with them.
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